RCN members get free counselling, peer support, welfare advice and legal help, including help with NMC referrals, through RCN Advice on 0345 772 6100. Cavell Nurses' Trust gives grants and support to nurses, midwives and healthcare assistants in difficulty. If you are in an NMC fitness to practise case, the NMC Careline gives free, independent emotional support 24 hours a day on 0800 587 7396.
Key facts
- Regulator
- Nursing and Midwifery Council (NMC): nurses and midwives across the UK, and nursing associates in England
- NMC Careline
- 0800 587 7396, 24/7, free, run by CiC and independent of the NMC
- RCN Advice
- 0345 772 6100, weekdays 8.30am to 8pm, weekends 9am to 4pm
- Nursing charity
- Cavell Nurses' Trust, for nurses, midwives and HCAs, including student and retired nurses
- Urgent help
- 999 in an emergency, NHS 111, Samaritans 116 123
Pressures nurses and midwives describe
Nursing pressure often comes from the numbers on a shift. One registered nurse covering too many patients, missed breaks and long days followed by nights all add up. Agency and bank staff describe a different strain: new wards, unfamiliar systems and little induction. Midwives describe the same staffing gaps on labour wards and in community teams.
Say a ward is two nurses short for the night. You can record the gap, tell the nurse in charge and complete an incident report, and you keep a copy of what you said and when. Our guide to workload and understaffing shows how to put staffing concerns in writing. For safety concerns which go unanswered, read raising safety concerns.
- Violence and verbal abuse from patients or relatives: read patient aggression.
- Sleep and night shifts: read sleep and night shifts.
- Caring at home on top of caring at work: read caring responsibilities.
- Nurses recruited from overseas: read international professionals and training cost repayment.
- Bullying on the ward: read bullying at work.
Nursing unions and what they cover
The Royal College of Nursing is the trade union and professional body for nursing. Membership is open to nurses, midwives, healthcare assistants, assistant practitioners and students. RCN member support covers counselling, a peer support group for health and disability issues, welfare advice on benefits, debt and housing, immigration advice, careers help and legal support, including NMC referrals. The RCN only represents you on problems which first arose during your membership, so join early. See our RCN member support profile.
Midwives can join the Royal College of Midwives. UNISON (opens another website), which calls itself the largest health care union in the UK, represents nurses, midwives and healthcare support workers. Unite the Union (opens another website) represents health visitors, school nurses and other NHS staff. Whichever union you choose, ask your workplace representative for help early in any grievance, disciplinary or contract change. Our guides to contract changes and investigations at work explain each stage.
Charities for nurses, midwives and HCAs
Cavell Nurses' Trust supports registered nurses, midwives and healthcare assistants across the UK, as well as retired and student nurses. The charity offers help and advice to people finding life hard to cope with, and grants to help them get back on their feet. Ask the trust directly about eligibility for a grant.
The Laura Hyde Foundation (opens another website) works on mental health support for medical and emergency services staff, including nurses. The foundation runs the REcharge Hub for healthcare staff with burnout. Doctors in Distress runs group programmes open to some nursing staff, so check the audience of each programme. For debt or benefit questions, read money worries. For unions, campaign groups and charities in one list, see campaign and advocacy groups.
Confidential mental health care
Start with your GP, occupational health or your employer's staff wellbeing service. If you cannot get confidential care locally, NHS Practitioner Health accepts NHS staff in England who cannot get confidential care locally. In Scotland, the Workforce Specialist Service covers regulated health and social care professionals, which includes nurses and midwives. In Wales, Canopi supports NHS and social care staff on 0800 058 2738. New therapy referrals there are paused from 21 September 2026. In Northern Ireland, call Lifeline on 0808 808 8000 in a crisis.
NMC fitness to practise and the Careline
The NMC regulates nurses and midwives across the UK and nursing associates in England. A referral to the NMC is frightening. The NMC Careline gives free emotional support to anyone involved in the fitness to practise process, by phone on 0800 587 7396, email, live chat or video, 24 hours a day. CiC runs the Careline independently. CiC does not tell the NMC you have used the service, and using the Careline does not affect your case.
For advice on the case itself, contact your union straight away. The RCN's legal teams support members with NMC referrals. Read fear of seeking help if worry about the NMC is stopping you from getting care.
If you are struggling now
Call 999 if you or someone else is in immediate danger. In England, call NHS 111 and choose the mental health option. Samaritans answer on 116 123, day and night. Our urgent help page lists options for each nation.
Support services listed for nurses
Doctors in Distress
Facilitated support groups and wellbeing programmes for healthcare workers.
Programme audiences and dates change. Check the current programme includes your profession before you apply.
Canopi
Free, confidential mental health support for NHS and social care staff in Wales. Formerly Health for Health Professionals Wales.
For staff aged 18 and over. Self-referrals and doctor advisor appointments continue. New therapy referrals, including CBT, paused from 21 September 2026. Not an emergency service.
RCN member support
Counselling, peer support, welfare, legal and careers help for RCN members.
For members, including students and healthcare assistants. Call RCN Advice on 0345 772 6100.
The Balint Society
Reflective groups about the emotional side of clinical relationships.
Group membership, cost, place and format vary. Check each group listing.
HSE workplace stress resources
Official Management Standards guidance on work-related stress risks.
Guidance for employers and staff, not a treatment service. Covers Great Britain. Northern Ireland has separate arrangements.
Acas employment advice
Free official guidance and a helpline for employment questions in England, Scotland and Wales.
Acas explains rights and processes but does not act as your solicitor. In Northern Ireland, use the Labour Relations Agency.
Protect whistleblowing advice
Free, confidential advice on whistleblowing at work and how to raise a concern safely.
Protect gives advice. The charity does not investigate concerns, review documents or take legal action for callers.
Citizens Advice work information
Employment information and a way to find a local advice service.
Pick the version for your nation. Local capacity varies, and a listing does not guarantee representation.
Freedom to Speak Up: finding a guardian
Freedom to Speak Up Guardians continue in NHS organisations in England. NHS England has given national support since the National Guardian's Office closed on 30 June 2026.
Ask your organisation how to reach a guardian and how confidentiality works. A guardian supports speaking up and does not give legal advice.
Guides for nurses on Pharma Mate
Workplace guide
Burnout in healthcare
Signs, first steps and who to tell
Speaking up
Speaking up at work
How to raise a concern and keep a record
Wellbeing
Moral distress
When you cannot give the care you want to
Common questions
Is there a helpline for nurses in the UK?
RCN members can call RCN Advice on 0345 772 6100 for counselling, welfare and legal help. Anyone involved in an NMC fitness to practise case can call the free NMC Careline on 0800 587 7396, 24 hours a day. For immediate emotional support, Samaritans answer on 116 123.
Is the NMC Careline confidential?
Yes. CiC runs the Careline independently of the NMC. CiC does not tell the NMC you called, and using the service does not affect your case.
Can nurses get financial help from a charity?
Cavell Nurses' Trust gives grants and support to nurses, midwives and healthcare assistants in difficulty, including student and retired nurses. RCN members can also get welfare advice on benefits, debt and housing.
Does the RCN help with an NMC referral?
Yes, for members. The RCN's legal teams support members with NMC referrals, but only for issues which first arose during your membership.

